We are sure you will have many years of enjoyment from your new purchase. Your warranty is automatically registered to you when you buy a Mountain Trike.
A copy of this will be found in your owner’s manual, but for reference purposes it can also be found here.
A Note about Warranty Claims:
If you suspect you have reason to make a warranty claim, it is important to follow the proper procedure. The first thing to do is immediately contact us so that we may assist you with the claim and answer any queries you may have.
THE MOUNTAIN TRIKE COMPANY LIMITED WARRANTY
The Mountain Trike Company Ltd warrants each Mountain Trike frame and Mountain Trike manufactured parts for 3 years from the purchase date of the original owner.
All non Mountain Trike Company manufactured components, including shock absorbers, disc brakes, brake levers, wheels etc… will be covered by a 1 year warranty by the respective manufacturer but all claims will be handled through us.
This warranty is limited to the repair or replacement of a defective frame or components and is the sole remedy of the warranty and applies only to a Mountain Trike purchased from an authorised Mountain Trike agent.
The warranty does not cover normal wear and tear, improper assembly (such as crossed clamp bolt threads), poor maintenance or installation of parts and accessories not originally intended for, or compatible with the Mountain Trike - Specifically the fitting or modification of suspension units or brakes not supplied as original equipment.
The Mountain Trike Company reserve the right not to warranty Mountain Trikes, frames or components which in their opinion have been used for riding conditions outside the limits of the product.
Use of the Mountain Trike in competitive events, trick riding, ramp riding, jumping, aggressive riding, riding on severe terrain, riding in severe climates, riding with heavy loads, commercial activities and other types of non standard use can dramatically shorten the useful product life cycle of Mountain Trike and may result in an unpredictable failure of a Mountain Trike that would not be covered by this warranty.
The warranty does not apply to damage or failure due to accident, abuse, collision, impact or neglect.
The warranty excludes Mountain Trikes used for competition, speed or time trials, hire, reward or rental.
The Mountain Trike Company Limited shall not be responsible for incidental or consequential damages.
Claims under this warranty are to be made through the Mountain Trike Company. This warranty does not take the place of any legal and contractual rights between the Mountain Trike Company and the owner.
All Mountain Trikes should be checked before every ride and periodically checked by an authorised Mountain Trike agent, for indicators of stress and/or potential failure, including cracks, deformation, corrosion, paint peeling, dents and any other indicators of potential problems, inappropriate use, or abuse. If any abnormality or indication of a problem is found the Mountain Trike should be returned to an authorised Mountain Trike agent or to The Mountain Trike Company Ltd for further checks before being ridden again. These are important safety checks and very important to help prevent accidents, bodily injury to the rider and shortened useful product life cycle of a Mountain Trike.
IMPORTANT NOTE: This warranty applies only to the original owner and is not transferable.